Patient Experience (PX) Internship (LASC 393) Summer, 2018

Patient Experience (PX) Internship (LASC 393)  Summer, 2018

Please read the information about this opportunity carefully.  There is a required orientation and immunization clearances are required of the students selected and your submission of application is your agreement to meet these requirements.   The application is available at URL: prehealth.arizona.edu .

1. The training and immunization clearances required for Banner-UMC are completed through an online company called myClinicalExchange (mCE) and the company will charge you directly for this service (currently $36.50).  Please note that neither Banner-UMC nor the Pre-Health Professions Advising Center receives any of these funds.

a.       Training modules completed for mCE will include HIPAA and professionalism topics.

b.       Immunization clearances involve submitting proof of MMR, Varicella (chicken pox) and 2 negative TB tests

2. This is 2 units of credit, upper division course offered during the two, 7-week summer sessions. You may request to take the course one or both of these sessions, 2 credits/units per session and you will be billed through the Bursar’s office for the credits you take.
3. The required number of hours is 45 per unit of credit for which you are enrolled. 

The Patient Advocacy Volunteer Program is a patient contact experience, designed for students intending to apply to health professional programs who have completed at least one year of college (at UA or who have transferred to UA from another college/university).  There is no preference given for an applicant's particular career path within the health professions. The patient advocate volunteer will be assigned to a care unit at Banner University Medical Center-Tucson. The patient advocate will be responsible for rounding on patients by utilizing an established rounding process and guidelines.  Rounding is defined as the act of proactively meeting with patients and discussing needs such as communication with staff, hospitalization and stay, safety, and plan of care. After the patient advocate has rounded with the patients, the advocate then summarizes the findings and action is taken by the hospital providers. 

The role of the patient advocate is to enhance patient-centered care and satisfaction through facilitation of need based communication between patient, family, and staff.  The patient advocate will gain: effective communication skills; a better understanding of patient satisfaction determinants; increased awareness of health care system service quality and protocols; knowledge of methods to evaluate patient satisfaction and the impact that this satisfaction has on the hospital; and exposure to health administration and other public health challenges.  Patient advocates will also provide valuable information to Banner University Medical Center regarding opportunities to improve care as well as analyses of needs relevant to specific health care patient populations.  

Preference for selection will be given to students who have some prior clinical experience. This application process is designed to give applicants some familiarization with the application process to health professional programs.  Attention to detail and ability to articulate your interest in health professions is critical. 

If you have any question, this information was provided by:

Stephanie S. Watson, M.Ed.
Associate Director/Coordinator
The University of Arizona | Pre-Health Professions Advising Center in the Colleges of Letters, Arts and Science
1428 E. University Blvd. | Bear Down Gym |Tucson, AZ 85721
📞520.621.7763 | FAX: 520.626.6345

prehealth.arizona.edu